Do you have the flashy and uber-cool Zales Diamond credit card? Do you want to know how to use the Zales online account? If yes, then this comprehensive guide covers all that you need to know. Let us get started.
What are the requirements for the Zales credit card login?
Before we consider the login process at the Zales credit card login portal, we must first check that we meet the requirements for the portal.
- An up-to-date device with a stable and secure internet connection
- Updated security of the device
- Compatible and safe internet browser
- Official Zales website address – https://www.zales.com/fashion-homepage
- Login credentials which include User Name and Password
How to register yourself at Zales for an online account?
If you have not registered yourself until now for the Zales Diamond credit card online account, then you can do so at the official website – https://www.zales.com/fashion-homepage, by following the steps below. Make sure you have all your account details at hand.
- Open the official Zales website – https://www.zales.com/fashion-homepage.
- Click on “The Diamond Credit Card” link in the top center of the homepage.
- A new page will open. You must scroll down till you see three tab-like buttons stating “Apply Now”, “Manage Account” and “Pay Account”.
- Click on “Manage Account”. A new pop-up window will open for you.
- Click on “Register for Online Access” below the “Sign In” button.
- You have to enter your credit card account number, ZIP code/postal code, identification type, and identification number. You can select Social Security Number, Social Insurance Number, or Alternate Identification for identification type. Kindly make sure that you choose the same identification type as you did during the application process of the credit card.
- After you have done this, click on “Find My Account”.
- Now, you can create your account by creating a User Name and Password. Make sure that you enter at least one upper case letter, one lower case letter, one special character, and one digit in your password.
- You will also be required to enter your email address and mobile phone.
- Lastly, you can check the “Remember My Device” box if you are using a personal device.
- Once this is done, click on “Create Account” to finish the registration process.
How should you log in to your Zales credit card account?
If you meet the requirements for the portal, you can now move on to the Zales outlet credit card login. It has been mentioned below in steps for your understanding.
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- Visit the official website of the Zales Jewelers credit card login portal – https://www.zales.com/fashion-homepage.
- Click on “The Diamond Credit Card” link in the top center of the homepage.
- A new page will open. You must scroll down till you see three tab-like buttons stating “Apply Now”, “Manage Account” and “Pay Account”.
- Click on “Manage Account”. A new pop-up window will open for you.
- Enter your User Name and Password in the specified spaces.
- You can check the “Remember Me” box to keep you signed in if you are using a personal device.
- Click on “Sign In” to continue.
How to make payments for your Zales credit card bill?
You can easily make these payments using the Zales credit card payment login method on the Zales portal. It is the best and the easiest way.
Are you having problems while accessing the Zales portal?
If you are facing problems in the login process at the Zales genesis credit card login portal, then you may need to consider the following issues and their solutions.
- The first reason could be your web browser. It may be possible that it is incompatible. Try updating your browser or switching to a new browser to ensure your successful login.
- The second reason can be the domain of the website. You may have misspelled a word in the web address. Check the spelling of the link and try again.
- Another reason could be a browser error. It happens on a few occasions and is not a matter of worry. You have to refresh the browser or delete all cookies and browser history to try again. You can also try opening a new window of your internet browser.
- Another possibility is that you may have entered the incorrect User Name. Recheck it and try again. If you have misplaced your User Name, you can retrieve it using the steps described under the specific heading.
- The last reason can be an incorrect password. If this is the unfortunate case, then you must follow the steps given below to set a new password.
How to retrieve your Zales credit card account username or password?
If you have misplaced either your username or your password to the credit card account, do not worry. Just follow the steps mentioned below to regain access to your account.
- Open the official Zales portal – https://www.zales.com/fashion-homepage.
- Click on the “The Diamond Credit Card” link in the top center of the homepage.
- A new page will open. You must scroll down till you see three tab-like buttons stating “Apply Now”, “Manage Account” and “Pay Account”.
- Click on “Manage Account”. A new pop-up window will open for you.
- Click on the highlighted “Forgot your username or password?” link below the “Sign In” button.
- You have to enter your account number or user name, ZIP code/postal code, identification type, and identification number. You can select Social Security Number, Social Insurance Number, or Alternate Identification for identification type. Kindly make sure that you choose the same identification type as you did during the application process of the credit card.
- Click on “Find My Account” to begin the retrieval process.
- Follow any instructions provided further to regain access to your account.
Zales Customer Service Number
If you are facing any persistent issues with your account, you can contact customer service directly to solve your problem.
- Customer Service Phone Number
1-844-271-2708
TDD/TTY: 1-888-819-1918
Timings: 8 AM to 9 PM ET from Monday to Saturday
- Customer Care Address
Comenity Capital Bank
P.O. Box 183003
Columbus, OH 43218-3003
- Links
Official website of Zales – https://www.zales.com/fashion-homepage
Frequently Asked Questions
- How to register me for this account?
If you already have a credit card, then you can register yourself through the website. Follow the steps explained in the article above.
- Can I check my balance using this account?
This account gives you access to all card related activities, and you can quickly check your balance with this account.
- What should I do if I lose my login credentials?
If you have forgotten your User Name or Password, then you can follow the steps explained in the article to reset them.
- What should I do if my account is locked?
If your account is locked, Zales will send an email with instructions to your registered email ID. If you still face issues, you can contact the customer service number to guide you through the process of unlocking your account.
- How to block my card if it is lost?
If you have lost your card, you must block it at the earliest by contacting the customer service. We have provided the contact details in the article.
Conclusion
This article contains all the essential information regarding the Zales Credit Card login portal. If you have any more queries, please reach out to us without any hesitation.